Kingfisher | Surf Resort | Mentawai, Indonesia

terms and conditions




Terms & Conditions

Read carefully all the terms & conditions to avoid any inconvenience later.


  • 40% payment to secure your booking.
  • Deposit is non-refundable.
  • On payment of this deposit you will be deemed to have accepted these Terms and Conditions.

Payment conditions

  • Full payment is due 60 days before your departure date.
  • Payment is non-refundable.

We take no responsibility for cancellations due to any external disturbances or changes to personal cicumstances such as political, environmental, illness, family/work issues or any other unexpected situation which may occur that is beyond our control.

  • In the event of a last minute booking, the full payment must be made at the reservation.

Change of dates or early leaving

  • We will accommodate requests for a change of a confirmed arrival date according to our availability.
  • Changes made less to 90 days prior the trip will be with an extra fee (10% of the deposit made).
  • No refund or credit will be given in whole or in part for days not used resulting from premature departure.

Travel insurance

  • All guests must have travel insurance with medical evacuation coverage.
  • Insurance details must to be submitted before arriving to the resort.
  • You must bring a printed copy of your travel insurance policy and submit this at the reception upon arrival.

Passport and VISA

  • Passport needs to be valid for a minimum of 6 months.
  • Free Thirty (30) day VISA on arrival must be obtained when entering Indonesia.


We at Kingfisher Bay Resort/ CV Matahari Terbenam take no responsibility or liability for any illness, injury, loss or damage to property, accident or expense due to association or activities partaken on Kingfisher Bay Resort premises or at the service of our staff.